How to use superservis "Europrotocol online"?

9 December 2019

The developers have answered the most popular questions users of superservis "Europrotocol online"

The Bank of Russia, Russian Union of motor Insurers and the Ministry of communications reported that processed the questions on the work of superservis "Europrotocol online". For the first month the number of downloads of the application "Helper insurance", in which implemented superservis exceeded 62 thousand, 29 thousand in the App Store, and 33 thousand in Google Play.

Most often users are interested in, and when superservis will work on all territory of Russia. At the moment the issue of the "European accident report online" is possible in Moscow and Moscow region, St.-Petersburg and Leningrad region and the Republic of Tatarstan. The app will be available to all residents of Russia in 2020.

The next popular question – why when you have an Internet connection the app is an "Helper insurance" may show the message about no connection. Some applications on the mobile – a VPN, Proxy, AnyConnect, Firewall, Adguard can block the application. In order to use the superservis, they must temporarily disable.

Also the app does not work on phones that have root-access administrator privileges electronic devices. This is done for security purposes, to prevent editing of an accident and related fraud.
  
In addition, the developers recommend to all motorists to exercise caution and be prepared for the situations possible on the road. This requires three simple steps. First, download the app "Helper insurance", in which implemented superservis "Evroprotokol online". Second, create account on the portal and confirm it in any convenient way – through online banks (Sberbank, Tinkoff, Post office Bank), Russian Mail, or by visiting one of the Service Centers. And the third step is to enter the application using the entry on "public Services" and specify a simple four-digit password to log in.

background: "Evroprotokol online" – the first of 25 superservice a new type of public electronic services that minimize the use of paper documents and the need to visit government agencies. The service is built on the analysis of the life situation of the person and proactively provide the necessary range of services and assist you in obtaining the required benefits and payments – literally "one-click". The first superservice prepared by the Bank of Russia and the Russian Union of motor insurers (RAMI). Oversees all superservices Ministry digital development of mass communications in the framework of the Federal project "Digital public administration" of nutsprogramme "Digital economy".