Moscow ambulance arrives at the call faster than anyone in the world!

21 October 2019

Metropolitan ambulance services meets 100-year anniversary in the status of one of the fastest and most effective among the 15 cities in the world

In 2019 marks the 100th anniversary of the organization of the first Moscow Ambulance station. Your centenary of the Metropolitan ambulance service meets on the rise.

The Agency, PwC has published a study on the work of the ambulance service in 15 cities of the world: Moscow, Paris, Shanghai, Delhi, Mexico city, London, Berlin, Singapore, Seoul, Sao Paulo, Rome, Hong Kong, Tokyo, new York and Johannesburg. The comparison was carried out in areas such as assessment of speed of operation of the ambulance, assessment of the availability of emergency medical care and its adequacy in town, and patient satisfaction.

Director of practice on provision of services state bodies and the public sector in healthcare, PwC Russia Moniz Arora said: "Based on the international experience assist in the development of health infrastructure, we have conducted a study which raises issues of effectiveness of the system of emergency medicine in Moscow, and compares it to this indicator is with other cities in the world.

The effectiveness of the system of emergency aid is determined by strategic factors such as regulatory, logistics, organizational and methodological guidance of infrastructure and it, distribution, logistics and technological resources, innovation, implementation of standards and a sufficient number of trained staff.
The results of the rating showed different degree of readiness of the cities to provide first aid.

In particular, the study of achievements of Moscow highlights the successes of the capital, which differs from other cities to maintain extensive statistics on the effectiveness of the ambulance service, which is extremely important for the dynamics of its development".

Key findings:

• The Moscow ambulance service took the second place among cities of the world on the effectiveness of the organization of emergency medical care, second only to Berlin. In third place is new York, followed by Paris and Singapore.

• Moscow soon entered Top-3 in terms of equipment among the largest cities in the world. In the first place in terms of equipment – Berlin, the second to Johannesburg. On the fourth and fifth place are new York and Paris.

• Moscow ambulance took the second place in the number of teams per 100,000 population. In Moscow this figure was 8.2/100 000. In the first place London with index to 38.1. On the third, fourth and fifth place, Hong Kong, Shanghai and Tokyo with rates of 5.2, 3.3 V and 1.8, respectively.

• Average response time operator of the Moscow ambulance is 4 seconds. This is the fastest rate among cities in the world! On the second and third Berlin and Rome, where the average response time is 9 seconds. Next up is London with 20 seconds. And in the largest city USA new York city the figure is 1 minute 10 seconds.

• Average time to log a case in the Moscow ambulance was 1 minute 42 seconds. It is the second efficiency indicator among the cities of the world. In the first place Berlin, where the average time of registration of the request for an ambulance is 1 minute. In third place is new York with 1 minute 52 seconds and a Singapore Paris, where a similar figure is 2 minutes, 21 seconds.
• the Average time from registration of the appeal in the Moscow ambulance before the team is 2 minutes 30 seconds. This is the lowest figure among cities in the world. Next come new York, where a similar figure is 5 min and London with 7 minutes 24 seconds.
• Moscow ambulance faster than anyone in the world the call comes! after the call the ambulance before it arrived, on average it takes 14 minutes and 34 seconds. This is followed by London (17 minutes, 13 seconds), NY (17 minutes, 55 seconds) and Berlin (21 minutes 9 seconds).
• Index of satisfaction with the work of the ambulance in Moscow amounted to 95%. This index is higher only in Paris, where it was 96%. In third place is new York (94%). Next come Singapore and Berlin with 93% and 90%, respectively.

PS Probably the most expensive evaluation of the Metropolitan ambulance is the President of the National medical chamber, Professor Leonid Mikhailovich Roshal with its more than half a century of experience with this system: "I want to say that I love the ambulance and admire its employees. It is necessary to have a certain personality to work there. Not everyone is able to do business... We are working closely with the ambulance and even periodically hold meetings with the doctors, ambulance, analyzing our work together.
I can see how in recent years, improved ambulance service, and indeed it is. This isn't just equipment. Look at the ambulance go. With good equipment, with communication with the team. And the quality of training of paramedics, it is sufficiently felt – work! But, you know, it's never impossible to stop, and there is no limit.
Today worked out the following scheme: when the weight of the patient being taken to us, ambulance said: "We're bringing the patient in such condition." Our achievement is that we do not work with large diagnostic offices, when receiving a General practitioner and then sends to the specialist. Us as soon as the patient with trauma comes to us, it simultaneously meets resuscitator, neurosurgeon, traumatologist, General surgeon, and the work begins".

P.PS In recent years, the arrival of the ambulance in Moscow, indeed, was very rapid. Recently, for example, it helped to literally save my dad's life when he had a clot. So that I and my father sincerely join in the congratulations to the employees of such important and necessary people in the truest sense of the word service from their glorious anniversary..